{"id":1297,"date":"2022-10-03T15:38:21","date_gmt":"2022-10-03T15:38:21","guid":{"rendered":"http:\/\/localhost\/?p=1297"},"modified":"2022-10-05T12:30:54","modified_gmt":"2022-10-05T12:30:54","slug":"successfully-navigating-client-complaints","status":"publish","type":"post","link":"https:\/\/bdia.pli.edu\/index.php\/2022\/10\/03\/successfully-navigating-client-complaints\/","title":{"rendered":"Successfully Navigating Client Complaints"},"content":{"rendered":"<p>With any significant downturn in the markets, client complaints invariably increase.<\/p>\n<p>The difference between successfully navigating a client complaint (and avoiding litigation) often turns on whether an adviser has an effective gameplan for handling complaints and how that gameplan is executed.<\/p>\n<p>An effective gameplan should address the following:<\/p>\n<ul>\n<li>How the adviser initially responds to the complaint;<\/li>\n<li>When and how the adviser communicates with the client;<\/li>\n<li>How the adviser approaches investigating the complaint; and<\/li>\n<li>How the adviser resolves the complaint.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:6982745763546066944\/\">Read more here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With any significant downturn in the markets, client complaints invariably increase. The difference between successfully navigating a client complaint (and avoiding litigation) often turns on whether an adviser has an effective gameplan for handling complaints and how that gameplan is executed. An effective gameplan should address the following: How the adviser initially responds to the &hellip; <a href=\"https:\/\/bdia.pli.edu\/index.php\/2022\/10\/03\/successfully-navigating-client-complaints\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Successfully Navigating Client Complaints<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":95,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[23,22],"tags":[],"class_list":["post-1297","post","type-post","status-publish","format-standard","hentry","category-compliance","category-standard-of-care"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"With any significant downturn in the markets, client complaints invariably increase. The difference between successfully navigating a client complaint (and avoiding litigation) often turns on whether an adviser has an effective gameplan for handling complaints and how that gameplan is executed. An effective gameplan should address the following: How the adviser initially responds to the\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Richard Chen\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/bdia.pli.edu\/index.php\/2022\/10\/03\/successfully-navigating-client-complaints\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.8\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Legal Perspectives on Current Regulatory Developments for BDs and IAs |\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Successfully Navigating Client Complaints | Legal Perspectives on Current Regulatory Developments for BDs and IAs\" \/>\n\t\t<meta property=\"og:description\" content=\"With any significant downturn in the markets, client complaints invariably increase. The difference between successfully navigating a client complaint (and avoiding litigation) often turns on whether an adviser has an effective gameplan for handling complaints and how that gameplan is executed. An effective gameplan should address the following: How the adviser initially responds to the\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/bdia.pli.edu\/index.php\/2022\/10\/03\/successfully-navigating-client-complaints\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2022-10-03T15:38:21+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2022-10-05T12:30:54+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Successfully Navigating Client Complaints | Legal Perspectives on Current Regulatory Developments for BDs and IAs\" \/>\n\t\t<meta name=\"twitter:description\" content=\"With any significant downturn in the markets, client complaints invariably increase. 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